Last updated: October 6, 2026
Lespérance Avocats Inc. (“the Firm”) is committed to protecting the privacy of its clients and visitors to its website. This privacy policy explains how we collect, use, disclose, and protect personal information in accordance with Quebec's Bill 25 and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). By using our websites https://avocatcriminelmtl.ca or https://avocatcriminelgatineau.com (the “Websites”) or by contacting the Firm, you acknowledge that you have read this Privacy Policy. Processing that requires separate consent, including optional advertising measurement, is enabled only after your explicit choice.
Me Julien Lespérance Hudon
Lespérance Avocats Inc.
203-20 Saint-Paul Street West, Montreal (QC) H2Y 1Y7
info@lesperanceavocats.ca
We only collect personal information that is necessary to carry out our professional and legal obligations, including:
- Name, contact details (address, email, telephone number);
- Information relating to the case, in particular in criminal matters;
- Payment and billing information;
- IP address, browsing data and cookies when you visit our websites.
We use your personal information to:
- Evaluate and manage criminal law cases;
- Communicate with our clients and third parties;
- Process payments and maintain administrative records;
- Respect our professional and legal obligations;
- Improve the customer experience and our website's functionality.
We collect your personal information with your free, informed, and explicit consent, unless otherwise required by law. You can withdraw your consent at any time, subject to legal and contractual limitations.
Your personal information may be disclosed:
- To courts, prosecutors or government agencies, in accordance with the law;
- To professional partners or service providers (IT, hosting, payment platforms) bound by confidentiality agreements;
- In cases where disclosure is legally required or authorized.
No personal information is sold. When you separately accept advertising measurement, limited attribution identifiers and conversion data may be disclosed to Google and our technical provider SEOparAI solely to measure the campaigns described below.
The client area shows the status of one request through a private link valid for 90 days. The link is stored for the session. Saving it on this device is optional and requires your choice; “Effacer cet accès” removes it from the device. The app stores only a public offline page and its icons. Forms, private request statuses and documents are not cached offline. Client-area visits do not trigger Google Ads acquisition conversions.
Visitor IP addresses may be collected from technical logs and sent to Google Ads to exclude the Firm’s ads. The Google Ads list is automatically updated every 15 minutes to retain up to 460 addresses from the most recent visits, keeping 40 slots below Google’s limit. Older system-managed exclusions may be removed to accommodate new ones. Manual removals remain respected. A restricted technical register keeps addresses and exclusion decisions so that manual removals are respected. An IP address may be shared or change; it does not by itself identify a client or establish fraud.
If you accept it in the consent manager, the Website may retain UTM parameters and Google click identifiers (GCLID, GBRAID or WBRAID) associated with your contact request. This information may remain on this device for up to 30 days to associate a request submitted during a later visit with the original advertising click. Withdrawing consent removes this attribution from the browser. After a genuine request is received and validated in our system, SEOparAI may send a limited conversion to Google Ads: click identifier, transaction identifier, date and time, value, and currency. Your name, email address, telephone number, and case facts are not sent to Google through this process. Refusing this measurement does not prevent submission of the form; advertising identifiers are then removed from the request. Enhanced conversions, remarketing, and customer lists are not enabled. Google may process this data outside Quebec or Canada under its own terms. You may withdraw your choice through the consent manager. See also the Google Privacy Policy.
With your permission to measure visits, SEOparAI measures page views, active time while the page is visible and in the foreground, navigation and contact clicks, form starts and submission attempts or errors using a random session identifier. These events do not contain your name, email, phone number or form contents and are retained for up to 90 days. With your advertising consent, campaign and ad group identifiers, the targeted keyword, device and entry page may be associated with a received request. To measure calls from ads, Google may temporarily replace the displayed number with a forwarding number that reaches the same law firm. Google processes the information needed to route and measure the call, including its time and duration. A telephone click is measured separately from an actual call. Existing client requests and duplicates are not counted as new advertising contacts.
Personal information is only kept for as long as necessary to achieve the purposes described above or to comply with legal and ethical obligations. When information is no longer required, it is securely destroyed or de-identified.
The Firm uses reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, or disclosure.
To limit automated submissions and duplicates, our campaign forms use a short-lived signed token without cookies, together with cryptographic fingerprints of the IP address and contact details. The security log does not retain the IP address or contact details in clear text. A 30-day retention window is applied, and expired data is purged when the form is used. These controls are not used for advertising.
Cookies required to operate the Website may be used without advertising measurement. Google Ads identifiers and tools are used only when measurement is enabled and you accept it in the consent manager. You may refuse or withdraw that choice without preventing submission of a contact request.
You have the right to:
- to access your personal information;
- to correct inaccurate or incomplete data;
- to withdraw your consent;
- request the deletion or anonymization of your data;
- to obtain a copy of your information in a commonly used format. Requests can be sent to info@lesperanceavocats.ca.
In the event of an incident that violates privacy and is likely to cause serious harm, Lespérance Avocats Inc. will notify the Quebec Information Access Commission (CAI) and the persons concerned in accordance with the law.
This policy may be updated from time to time. The latest version will always be available on our websites.
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